Shipping Policy
At Coinbase Luxury, we aim to deliver your orders quickly and securely. Please review our shipping guidelines below for details on delivery times, costs, and procedures.
1. Processing Time
Orders are processed within 1–3 business days after payment confirmation.
During peak seasons or promotional events, processing times may take slightly longer.
2. Shipping Methods & Delivery Times
Standard Shipping: 5–10 business days.
Express Shipping: 2–5 business days.
International Shipping: 7–15 business days, depending on destination and customs clearance.
Note: Delivery times may vary due to factors beyond our control, such as customs delays or courier issues.
3. Shipping Costs
Shipping fees are calculated at checkout based on location, weight, and shipping method.
Orders above a certain value may qualify for free shipping promotions, as displayed on our website.
4. International Shipping
We ship worldwide.
Customers are responsible for any customs duties, taxes, or import fees charged by their local authorities.
5. Tracking Orders
Once your order is shipped, you will receive a confirmation email with a tracking number.
You can track your package through the carrier’s website.
6. Failed Deliveries & Incorrect Information
Please ensure your shipping address is entered correctly at checkout.
We are not responsible for delays or lost packages due to incorrect or incomplete addresses.
If an order is returned to us due to failed delivery attempts, additional shipping fees may apply for reshipment.
7. Damaged Packages
If your package arrives damaged, please contact us immediately at support@coinbaseluxury.com with photos of the packaging and product.
We will assist you with a replacement or refund.
8. Contact Us
If you have any questions regarding shipping, please reach out to us:
Email: support@coinbaseluxury.com